Not sure where it fits? Just tell us.
Describe what's happened in your own words. We'll work out which area of law it falls under, explain the rules that apply, or tell you plainly if it's outside what we cover.
RentingConsumer problemsDebt lettersAnything else
Try it
Describe it in your own words.
This demo matches a few common phrases. The real service would ask follow-up questions.
Example: renting
Getting a deposit back
In England, most landlords must protect a tenant's deposit in a government-backed scheme. Whether yours did changes your options.
- 1Was it protected?You can check the three schemes online with your postcode.
- 2Did you get the scheme details?Landlords must give you set information about where it's held.
- 3Use the free dispute serviceEach scheme offers one if you and your landlord disagree.
Straight to a person
Some things we won't run a check on
These need a qualified person quickly, so we'll point you to the right help instead:
- Criminal matters, including police interviews
- Immigration
- Court papers with a near deadline
- Anything where someone may be at risk